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1. Scope of this policy
This Privacy Policy applies to the Smart Watt Save website and to any communications you have with us through the contact information published on the site. It does not apply to third-party websites, services, or applications that may be linked from our pages — those are governed by their own privacy notices, which we encourage you to review.
2. Information we collect
We collect a deliberately small amount of information. The categories below describe what we receive and where it comes from.
- Information you provide directly: when you send us a message or ask a question, we receive the content of that message along with any contact details you choose to include (typically your name and email address).
- Information collected automatically: when you visit the site, our hosting provider and any analytics tools we use may log basic technical information such as your IP address, browser type, device category, the pages you view, and the time of your visit.
- Information from cookies and similar technologies: small files placed on your device that help the site function and, in some cases, help us understand aggregate patterns of use. You can disable cookies through your browser settings at any time.
3. How we use your information
We use the limited information we collect for the following purposes:
- To respond to your messages and questions when you contact us directly.
- To operate, maintain, and improve the performance and security of the site.
- To understand, in aggregate, which content is most useful to visitors so we can prioritise future work.
- To detect, prevent, and address technical issues, abuse, or security incidents.
- To comply with applicable legal obligations.
We do not sell personal information to third parties, and we do not use the information we collect to build advertising profiles of individual users.
4. Cookies and similar technologies
The site may use cookies and similar local-storage technologies to remember your preferences, to keep the site secure, and to gather aggregate statistics about how the site is used. Most modern browsers allow you to control cookies at a granular level, including blocking them entirely. Please note that disabling cookies may affect some functionality of the site.
Where third-party services (such as embedded videos or analytics) set their own cookies, those services are governed by their own privacy and cookie policies.
5. Sharing and disclosure
We do not share your personal information with third parties except in the limited circumstances described below:
- Service providers: trusted vendors who help us operate the site (such as our hosting provider or analytics service) and who are contractually obligated to protect the information they process on our behalf.
- Legal compliance: where we believe in good faith that disclosure is necessary to comply with a law, regulation, valid legal process, or enforceable government request.
- Safety and protection: where we believe in good faith that disclosure is necessary to protect the safety, property, or rights of Smart Watt Save, our users, or the public.
- Business transfers: in the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify affected users in such a case.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Email messages sent to us are typically retained only as long as needed to handle your enquiry and to maintain a basic operational record, after which they are securely deleted.
7. How we protect your data
We take reasonable and appropriate technical and organisational measures to protect the limited information we hold from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted transport (HTTPS), access controls, and routine review of the data we store. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights and choices
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also have the right to object to or restrict certain processing activities. To exercise any of these rights, please contact us using the details published on our home page. We will respond to verified requests within the timeframes required by applicable law.
9. Children's privacy
Smart Watt Save is intended for a general adult audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the site, please contact us so we can promptly remove the information.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, take additional steps to notify users. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy, the data we hold about you, or how to exercise your rights, please reach out through the contact information published on the home page of this site. We take privacy questions seriously and aim to respond promptly to every reasonable enquiry.